aycan is dedicated to providing you timely and complete support.  In addition to our general office and sales team, aycan has a dedicated technical support team comprised of technicians who perform installations so you are assured of support from a team capable of resolving your issues directly.

Hours

Our office and service support lines are open Monday through Friday, 8 a.m. to 5 p.m. E.S.T.   During installation or for special service needs, our technicians are available as needed.


Product/Technical Support

Our technical support consists of telephone, e-mail and remote maintenance.  For aycan xray-print, it includes software updates and releases, system failure diagnostic, adding new modalities and image quality adjustment.  We take pride in our product, customer service and support.  Should an issue arise, be assured we will work with you to identify it even if it points outside of our solution.